If you need to cancel your tour booking, our cancellation policy will apply.
Day Tours – we have a minimum notice period of 72 (seventy-two) hours before the tour departure time of 09.45.
Private Tours – we have a minimum notice period of 21 (twenty-one) days before the date of the tour.
Should you give us sufficient notice (as outlined above), we make a charge of 10% of the total booking price as an admin fee to cover our time and costs. The remaining balance will be refunded to you.
If you do not give us sufficient notice, we will be unable to refund your tour booking.